Frequently Asked Questions

Over 480 institutions (as of September 2021)

Security is a top priority at Fundriver. Our application and client data is hosted at an SSAE18-audited facility that is monitored 24/7. Fundriver Balance is audited yearly for SOC 1 compliance. The report is available to clients as needed. All Fundriver application sessions are encrypted over TLS connections. Each client’s data is maintained in its own database. Physical security, multi-factor authentication and regular monitoring of logins and activity on the site are some of the strategies used to ensure a secure environment. Fundriver offers far more security than the spreadsheets currently used by many institutions for tracking stewardship and fund data.

Average annual fees range from $7,000-$20,000, depending on any add-on modules you select.

A full implementation takes an average of 8-12 weeks, but clients can begin using Fundriver in as few as 2 to 3 weeks, depending on how quickly they can populate their data load template and work with their Onboarding Advisor on setup. Once we get the data load template back from the client we will have the database set up, configured and loaded within 3-5 business days. Our team of experts will then assist with the setup of spending rules and provide training on the interface and built in tools.

Yes. Rules can be based on average market value, units per share, proportional distribution, Yale Method or earned dividends and interest. Custom rules are available as well. Rules can be configured to take into account underwater funds. Each fund can have both primary and supplemental spending rules applied, and the system provides a report that proofs out the spending for each fund so that you can know exactly how the amount is being calculated.

Yes. A team of highly-trained endowment accounting experts are available to answer questions, provide guidance and assist with software use. Training webinars on different topics are offered quarterly, and recorded versions of those sessions are available in our searchable Knowledge Base. Our Knowledge Base is also home to over 200 articles and videos on best practices, how-to’s and more. 

Yes. Fundriver Balance works well on most commonly-used web browsers.

Fundriver can import and export fixed width, comma delimited and Excel formats. Custom imports have been developed for many accounting systems including: Workday®, Peoplesoft®, Oracle/FRS®, Jenzabar®, Financial Edge®, Ellucian/Banner Finance® and Ellucian/Colleague Finance®. Because each import is custom-developed, if your system is not listed here, Fundriver can still work with you!

An unlimited number of users can be set up with access and there are four standard user types to select from. Reporting access can also be made available to departments and other institutional stakeholders using our Department Module add-on.

Fundriver Balance can do the initial unitization, typically requiring the last audited balances. We will preserve units if you already have them.

Approximately 63% are higher education, 14% are independent schools, 9% are museums/arts, 5% are social services, 5% are healthcare and 4% are religious.

Not yet. Due to the complex nature of the data our platforms process, mobile devices haven't been a typical access point for our clients in the past. However, due to an increasingly remote workforce, we recognize that this may be changing. Let us know if mobile access is something you would like by submitting a request here.